UK Gambling Commission
Casumo has become an extremely popular online casino brand since its launch in 2012. Based out of Malta, it comprises an extensive back-catalogue of casino games and is licensed by the UK Gambling Commission. Read on as we now review its performance according to our usual set or criteria.
Casumo began its operations in Scandinavia in 2012, where it managed to double its player base in just 12 months. Its innovative online platform and adventure campaign struck a chord with gamers while creating a major stir within the industry. Up until that point, online casinos were fairly primitive in their approach to gaming. Casumo, with its strange mascot and goal-based campaign, changed all of that.
In 2015, the company was granted a licence from the UK Gambling Commission, which was soon followed by a major partnership with the NYX Gaming Group. The deal provided Casumo with access to a huge back-catalogue of games from providers operating under the NYX Brand, including Realistic Games, NextGen Gaming and High 5 Games. The brand hasn’t really looked back since. Today, it’s one of the most respected online casino brands in the industry.
Casumo’s website broke the mould in terms of design when it was first unveiled. And despite numerous updates since, it still employs the bare-boned navigation and page structure that set it apart from competitors six years ago – it was and remains a triumph of simplicity
While many online casinos use every single pixel of space available for their game thumbnails. Casumo’s platform employs minimalistic design principles such as the use of whitespace to improve content legibility. So its lobby area, although dominated by game tiles, is easy on eye. It also serves as a useful canvas for the kooky graphical flourishes found throughout the site.
The menu system is pretty intuitive, once you get the hang of it and page load times are swift. Not surprisingly, responsivity isn’t an issue with the website performing well across all devices.
Thanks to the NYX partnership, Casumo is able boast a massive portfolio of over 900 casino games. They’re organised into the categories of slot machines, table games, jackpots and live casino, with an instant search function added to track down individual games. Players are also able to filter their selection according to software provider – a useful addition that’s not always made available by operators.
Popular casino slots include Boom Brothers, Cleopatra, Gunslinger and Hooks Heroes.
Casumo features a very competitive range of progressive slots too. This includes renowned games such as Mega Moolah, Divine Fortune and Hall of Gods. Alongside these are more obscure titles like PowerForce, Vikings of Fortune and Dancing in Rio.
Players have access to multiple variations of cherished table games such as blackjack, roulette, baccarat and poker. Some of these are as follows:
Casumo uses both Netent and Evolution to power its live dealer offering. This can only be good news for players because both platforms offer a bounteous range of in-game features. These include live chat functionality, detailed statistics and rock-solid reliability. The available games, of which all are overseen by professional croupiers, include blackjack, roulette and poker.
Casumo also ticks the boxes when it comes to promotions. Upon registration, new players are immediately awarded 20 free spins for use on Starburst and a 100% bonus of up to £300 on first deposits. To receive the bonus, a minimum of £10 must be first deposited. Both the bonus and any winnings arising from the free spins also need to be played through 30 times before they can be withdrawn.
Casumo runs seasonal campaigns too, that allow players to collect gifts and gain entry into prize draws – when we visited the Super Snowball promotion was in full swing. Here, players are eligible for a ‘wooden chest’ prize every day, containing free spins or deposit bonuses. This can be upgraded three times a week provided a minimum of £60 has been wagered during that time.
Casumo’s customer help section includes an expansive FAQ section. It covers some of the most commonly queried areas including deposits, account administration, payments, withdrawals, promotions and technical issues. Players are able to take advantage of 24/7 live chat while email support is also provided.
As with any online casino worth its salt, Casumo furnishes its gamers with numerous deposit methods and doesn’t charge a fee. Funds can also be instantly transferred with the use of online transaction services such as Neteller, Paysafe and Skrill.
Withdrawals are immediately reserved once a player makes a request. Once approved, cash is paid out instantly for those using Skrill or Neteller. For credit and debit cards, the process may take up to 3 business days.
There’s no doubt that Casumo can boast one of the most distinctive and imaginative websites in the business. With that said, the site’s navigation does occasionally border on annoying.
On desktops, clicking on the Casumo logo causes the slide-out menu to appear, which tends to grate. That the entire game lobby, including all categories, is located on the front page also takes some getting used to. So it could be contended that Casumo’s navigation system is bit too clever for its own good.
However, we have no qualms about Casumo’s game selection which is extensive. Thumbs-up too for Casumo’s live dealer section which comprises two of the biggest live specialists in the industry.
The promotions are pretty generous as well and helped by the low-ish wagering rules. And although we weren’t able to find a telephone support number, its customer help suite should be enough to satisfy most confused customers.
So in conclusion, it’s easy to see why Casumo has become such a force within the casino industry. It’s not perfect by any means. But its online platform, game selection and promotions are among the very best in the business.